Delivery

We want you to be completely satisfied with your HUSK purchase. If you're not entirely happy, we accept returns within 30 days of delivery for a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

1. Email us at info@husk-packs.com with your order number and reason for return.
2. Our team will send you a return authorization and delivery instructions within 1-2 business days.
3. Package your item securely in its original packaging.
4. Ship your return using the provided return label or your preferred carrier to the address provided.
5. Once we receive and inspect your return, we'll process your refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

If you need to exchange an item for a different size or color, please indicate this in your return email. Once we receive the original item, we'll ship out your replacement.

If the exchange item is of greater value, we will contact you regarding the price difference payment. If it is of lesser value, we will refund the difference to your original payment method.

If you receive a damaged or defective item, contact us at info@husk-packs.com. Include your order number and photos of the issue. We’ll provide return instructions and send a replacement once the return is received.